Terms of Service
THESE TERMS CREATE A BINDING CONTRACT.
Please read these Terms of Service ("Terms") carefully because they form a contract between you and Reliable Residence, our partners, employees, officers, directors, sponsors and affiliated companies ("we" and "us").
Platform Description
Our platform is an online marketplace for short-term residential rentals ("Services"). The platform allows lessors and lessees to communicate concerning a rental property and allows lessees to pay rent. However, we do not own or manage the rental properties, and we do not guarantee the suitability or actual availability of a property. We do not inspect the properties, and we do not guarantee the accuracy of any description of any property on the platform.
No Binding Contract
The Services do not constitute or include a contract between the lessor and lessee. To the extent lessor and lessee reach any agreement through the platform concerning a leased property, that agreement will not form a binding contract unless and until the parties execute a formal written lease agreement signed by both parties. No exchange on the platform will be considered a valid signature on a lease agreement.
Payments
Lessees will pay lessors through the platform. Payment does not guarantee that the parties will execute a lease or that the premises will be available. Lessees pay lessors at their own risk. We are not liable for any payments made on the platform. To the extent a lessee seeks a refund of a payment made through the platform, lessee's sole remedy will be to seek a refund directly from the lessor.
Identity Verification
It is the responsibility of the lessor to verify the identity of the lessee. We do not guarantee that a lessee who takes custody of the premises or executes a lease is the same person who contacted the lessor on the platform. We do not conduct any background check of a lessee and do not warrant or represent that a lessee will satisfy the terms of the lease.
Limitation of Liability
We are not liable for any damages resulting from lessee's occupancy of the premises, including damages from lessee's failure to pay rent and other charges in a timely manner, personal injury and damage, loss, or destruction of the lessor's property.
Agreement to Terms
By using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these terms. If you are using the Services to deliver access to content owned by a third-party, you represent that you have the right to make the access available. If you are agreeing on behalf of an organization, "you" and "your" will refer to that organization. By agreeing to these Terms, you are representing to us that you are over 18 years old.
1. FEES
We charge fees for using our Services. You agree to pay our fees. We reserve the right in our sole discretion to change Fees at any time as we deem appropriate.
2. CHANGES IN SERVICE
We may modify these Terms or any additional terms that apply to the Services. You should look at the terms regularly. If you do not agree to the modified terms for a Services, you should discontinue your use of that Service.
3. ACCESS TO THE SERVICES
Only you may use the Services. You must keep your account and passwords confidential and not authorize any third party to access or use the Service on your behalf. It is your responsibility to contact us immediately if your account is hacked, compromised or otherwise misused. You are responsible for all activities that take place with your account. We will not be liable for any loss or damage arising from any unauthorized use of your accounts.
4. CONSENT TO ELECTRONIC COMMUNICATIONS
By registering with us, you understand that we may send you communications or data regarding the Services, including but not limited to (a) notices about your use of the Services, and (b) promotional information and materials regarding our products and services, via electronic mail.
5. PAYMENTS AND REFUNDS
You must be authorized to use the payment method that you enter when you create a billing account. You authorize us to charge you for the Services and to collect rent using your payment method.
6. SUSPENSION AND TERMINATION
You may stop using the Services at any time. We reserve the right to suspend or terminate your access to the Services at any time, in our sole discretion, with or without cause, and with or without notice, without incurring liability of any kind.
7. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY
THE SERVICES ARE PROVIDED "AS IS", AT YOUR OWN RISK, WITHOUT EXPRESS OR IMPLIED WARRANTY OF CONDITIONS OF ANY KIND. WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
8. CHOICE OF LAW AND JURISDICTION
These Terms and the validity thereof shall be governed by and construed in accordance with the substantive laws of the state of Wisconsin, USA, excluding its conflicts of laws principles. Any controversy or claim arising out of or relating to this Agreement, or the breach thereof, shall be finally resolved by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The seat of arbitration shall be the city of Madison, Wisconsin USA.
12. ENTIRE AGREEMENT
These Terms (including the Privacy Policy) constitute the entire and exclusive agreement between you and us with respect to the Service, and supersede and replace any other agreements, terms and conditions applicable to the Service. These Terms create no third-party beneficiary rights. Our failure to enforce a provision is not a waiver of our right to do so later.
13. SEVERABILITY
If a provision of the Terms is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible.
14. RELEASE AND COVENANT NOT TO SUE
To the fullest extent permitted by law, you release and covenant not to sue us, our partners, our affiliated companies, and our and their respective officers, directors, agents, joint venturers, employees, legal representatives, and suppliers from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with disputes between you and a lessor or lessee.
15. INDEMNIFICATION
You agree to indemnify us and hold our subsidiaries, affiliates and their respective officers, directors, attorneys, agents, employees, licensors and suppliers (the "Indemnitees") harmless against any claim or demand and all liabilities, costs and expenses (including reasonable attorneys' fees) incurred by us and (if applicable) any Indemnitee resulting from or arising out of your violation of any law, breach of any representation or warranty in this agreement, or infringement of the rights of a third party.
16. INTELLECTUAL PROPERTY
All trademarks, copyrights, software, content, know-how, proprietary technology and information, goodwill and other intellectual property created, developed or licensed by us is our exclusive intellectual property. Nothing herein shall create any assignment or license of our intellectual property to you or any third party.
17. PRIVACY POLICY
We will collect Users' personal information and data only to the extent necessary to provide the Services. Except when required to use the Services, personal information and data will not be shared with third parties.
Last updated: March 15, 2024